Air Disasters and Problem Solving

I don’t watch a lot of television, but one of my guilty pleasures is the Smithsonian Channel’s Air Disasters, a series of 45-minute documentaries about airline crash investigations. I know, as a regular flyer of commercial aviation, I probably shouldn’t do this to myself, but so far it hasn’t interfered with my enjoyment of flying. What’s interested me most has been the problem-solving process. There is a technical communication connection, I promise, but if even thinking about plane crashes bothers you, feel free to read another post. Continue reading

Quote | Posted on by | Tagged , | Leave a comment

Thinking Like an Adult

I’ve written a little about this topic before, but sometimes I need a reminder. First, I suppose I should clarify what I mean by “thinking like an adult.” For me, it means simply that you’re taking responsibility for your situation/circumstances and believe that it’s your job to figure out a way to deal with them. Some additional thoughts are below. Continue reading

Quote | Posted on by | 2 Comments

Interview with Justina Simon, Graphic Designer

As promised, this week I’m sharing an interview with a technical communication professional–in this case, Justina Simon, a graphic designer. Technical writers interact with designers often, especially in larger organizations with separate graphics departments. Read on and learn how that relationship looks from the designer’s perspective! Continue reading

Quote | Posted on by | Leave a comment

Is It Better to the New Kid on the Block?

New jobs can be stressful. You’re dealing with a whole new group of people, processes, and products. You might even have changed industries. And being the new kid on the block means you’re often clueless about what’s going on or even how to write about your new content. While I’m a big fan of taking advantage of your experience, there is also something to be said for being the new person in the organization. Continue reading

Quote | Posted on by | 3 Comments

Questions from My Readers for a Graphic Designer

Howdy, folks! I will be interviewing another guest next week: Justina Simon, freelance graphic designer/owner at Blue Pixel Graphics. If you have questions for her, email me via bart at heroictechwriting dot com. While I’ll be sending her my own questions, I invite you to ask questions as well. Please comment below or email me (bart[at] before 9 p.m. U.S. Eastern Standard Time Monday, February 11, 2019. 

Quote | Posted on by | Leave a comment