Which Research Sources Should You Use?

I’ve talked about research a few times on this page, but today I thought I’d talk about a more concrete problem, specifically, “If I’m in a work situation, which sources do I use in specific circumstances?” The weasel-word answer, unfortunately, is “It depends.” However, I’ll try to clarify a few of those situations so you can apply them where you work. Continue reading

Posted in book writing, business writing, documents, instructional design, interviews, proposal writing, research, technical writing | Leave a comment

Life in the Time of COVID

I can see a point–maybe 2-4 years from now–where I’ll need to put out an updated version of the Heroic Technical Writing book because it was written with the pre-COVID world in mind. As we creep up on the beginning of the third year of the coronavirus pandemic, we’ve been forced to question a lot of assumptions about how we live and work. I’ll talk about a few of those questions today. Continue reading

Posted in clients, peers, personal, workplace | 1 Comment

Building Trust

As someone who’s established a reputation for being trustworthy, I suppose it’s not a big surprise that I was once assigned the task of writing a class titled “Building Trust.” While I’ll share a few of the insights from that never-presented class (cutbacks happen), what I hope to do is share some of the lessons from it as well as some of the trust-building behaviors I practice that help me do what I do. Continue reading

Posted in education, personal, philosophy, Uncategorized | Leave a comment

Wrapping Up 2021 and Preview of Coming Attractions for 2022

Greetings, all! After taking a few weeks off to rest and reflect, your friendly, neighborhood Heroic Technical Writer is back in action. One of the primary reasons I paused–aside from being busy–was simple burnout. I was often scrambling at the last minute to come up with a topic, and quite frankly my enthusiasm and quality were diminishing. To remedy this problem, starting next year/week, I will be publishing HTW once a week on Fridays, at 9 a.m. U.S. Eastern Time. This will hopefully give me more time to write thoughtfully and share insights with greater clarity and depth. Continue reading

Posted in audience, blogging, consulting, education, guest speaking, mentoring, personal, philosophy, reader response, technical writing, workplace | 1 Comment

Leave of Absence

Dear Heroic Tech Writing Readers:

I will be taking a leave of absence from twice-a-week blogging for a brief spell—probably a month or two. The content won’t go away, and I’m still available to answer questions. I’m just backed up on a lot of other projects, and I’m running out of “wisdom” to share.

Take care of yourselves, and do the work you love to do.


Posted in blogging, personal | 2 Comments