Category Archives: workplace

Letting the Client Tell Their Story

A new customer called this past week to explain his needs. He’s a friend, so the conversation occasionally drifted into personal items as expected. However, one thing I noticed after checking my clock was that the initial call about work … Continue reading

Quote | Posted on by | 1 Comment

Audio Comfort in the Workplace

A couple of suggestions came in regarding topics to cover. Specifically, I got suggestion re: working in environments with tile/hardwood floors vs. carpeting and another about working with music vs. working in a quiet environment. Since they’re both related, I … Continue reading

Quote | Posted on by | Leave a comment

Working for Geniuses

Recently, it occurred to me that I’m not nearly as much of a genius as I used to think I was. This is not done with a great deal of sadness, merely a pragmatic realization (one of my father’s favorite … Continue reading

Quote | Posted on by | 1 Comment

How Stupid Are You Willing to Look?

I was working my first proposal-writing job for a defense contractor inside the Beltway when I learned a professional habit that more often than not has saved my life: I learned to ask stupid questions.

Quote | Posted on by | Leave a comment

The Most Important Questions to Ask a New Client

While I’ve written previously about the two most important questions you should ask when given a new task or assignment, since I just picked up a new client recently, I thought I’d take a step back and address the sorts … Continue reading

Quote | Posted on by | Leave a comment

Alternative Methods of Payment

If you’re like me, you grew up with the notion of getting a regular paycheck in return for your labor. However, there are alternative methods of payment available to the freelancer–they just might involve delayed gratification or a bit of … Continue reading

Quote | Posted on by | Leave a comment

The Best of Heroic Technical Writing 2016

One thing I’ve learned from this blog is that I have very little control over which entries will get the most attention. That is determined by you, the readers. Nevertheless, I’ll keep trying to crank out the most useful content I … Continue reading

Quote | Posted on by | Tagged | Leave a comment