Category Archives: workplace

How Full is Your Inbox?

Apparently my ability to occasionally clear out my email inbox–personal or professional–is something of a rarity. I honestly don’t understand this, but a friend suggested I share my “secrets” for making this phenomenon occur. Happy to oblige.

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Down Sides of Freelancing

Full-time jobs usually have a primary virtue not found in the freelance world: consistency of working hours and pay. In a word, security. Freelancing? Not so much. Is freelancing for you? Here are some thoughts for you as you weigh … Continue reading

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Reader Response: Is Technical Writing FUN?

In going back through the “On This Day” feature on my Facebook page, I discovered that I’d forgotten to respond to a suggestion from my mentor Dede (D2) that I talk about things that are fun or eye-popping about technical … Continue reading

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When to Be Quiet, When to Speak Up

I freely confess that my biggest problems on the job have likely been the result of my own big mouth. Not as often as when I was in my twenties, but I still make mistakes occasionally. Other times I’ve screwed … Continue reading

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Customer Service with a Smile

My formative experiences in the working world were Osco Drug, where I worked as a clerk through high school and college, and the Walt Disney World Resort, where I worked in a variety of positions until my early 30s. Both … Continue reading

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