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Category Archives: technical writing
What a Difference a Month Makes!
As I noted in my previous entry, I’m scaling back on my Heroic Technical Writing posts. That doesn’t mean work has stopped or I have nothing to say; I’m just trying to be a little more judicious about how often … Continue reading
Heroic Technical Writing in 2023
Some of you might have noticed that my posting frequency has dropped off a bit in the past year. This was a conscious decision on my part, as I was facing a lot of deadline pressure from my various customers, … Continue reading
Posted in blogging, personal, technical writing
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Creating an Executive Memo
This week I had to work on an end-of-the-year summary memo that was going to an executive. The original draft took me three hours while the next draft took an hour–I kid you not. The next draft will probably take … Continue reading
Posted in clients, editing, leadership, management, Office Politics, peers, technical writing, workplace
Tagged correspondence, executives, memo, memorandum
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Beaver Dams, Culverts, and Technical Communication
Every once in a while, I find a fun example of technical communication “in the wild,” which is to say in an environment you wouldn’t necessarily expect or associate with technical communication. This week, I offer up the YouTube videos … Continue reading
Communicating Technology with Seniors: Back to Basics
You’ve likely got one or two older relatives who are challenged by some aspect of the internet or other high technology and ask for your help. This process can be exhausting or rewarding, depending on how patient you are, but … Continue reading
Posted in education, instructional design, mentoring, personal, technical writing, Technology
Tagged learning styles, senior citizens, technical support
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