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Category Archives: Technology
Evolution of a Poster
This week I’ll be delivering a “poster session” presentation at the Interstellar Research Group (IRG) meeting in Tucson, Arizona. As the name implies, I’ll be presenting with a poster on hand as a visual aid. Compressing a multi-page paper into … Continue reading
Posted in editing, graphics, personal, philosophy, science, science fiction, Technology
Tagged posters, revisions, space exploration, visual design
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Customer Service Issues, Continued
I seem to have become a magnet for customer service headaches. That, or some companies are just likely to create them due to their operational circumstances, culture, or systems. At any rate, I will once again be touching on customer … Continue reading
Video Games and Life Lessons
The last time I played video games on a regular basis, I had an Atari 2600; Defender and Pac-Man were still played on new machines in game rooms. Obviously that was a while ago. I tried playing some of the … Continue reading
Posted in freelancing, management, personal, Technology
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New Location Teething Problems
This past Saturday, I experienced another long phone call dealing with a customer service department. This seems to be a normal side effect of making a major change to one’s location or operations: expect teething problems as you get used … Continue reading
Customer Service Issues, Continued
Honestly, I hadn’t expected (or wanted) to discuss customer service multiple times this month (here and here), yet here I am again, offering a couple more anecdotes from my personal life to reflect on how customer service affects one’s business.