Category Archives: Technology

Customer Service Success–Finally!

For two months I’ve been in a cold war with Spectrum, my internet and phone provider, due to a variety of technical issues related to moving to my new home (see here, here, here, here, and here). I was going … Continue reading

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Evony and Thinking About the Workplace

My mobile game playing continues. I’ve had my ups and downs with the online Dungeons & Dragons-type game, Evony, but have made steady progress in building my city from level 1 up to level 18 (out of a possible 35, … Continue reading

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Presenting, Poster Sessions, Etc.

It’s been a busy week in Tucson. In addition to playing tourist and taking a lot of notes, I presented my poster and ended up presenting a summary of a working group.

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Evolution of a Poster

This week I’ll be delivering a “poster session” presentation at the Interstellar Research Group (IRG) meeting in Tucson, Arizona. As the name implies, I’ll be presenting with a poster on hand as a visual aid. Compressing a multi-page paper into … Continue reading

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Customer Service Issues, Continued

I seem to have become a magnet for customer service headaches. That, or some companies are just likely to create them due to their operational circumstances, culture, or systems. At any rate, I will once again be touching on customer … Continue reading

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