Category Archives: business writing

Scope Creep and the Technical Writer

At the suggestion of my friend Susan, today I’ll be taking on the topic of scope creep. Most of the time, this is an engineering issue, such as when a NASA mission or piece of hardware starts out with one … Continue reading

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Just the Facts: Writing in a Customer Complaint Situation

Whether you have “writer” in your job title or not, writing factually and opinion-free about customers in complaint situations is an important professional skill. My first experience doing business writing for pay was in the hospitality industry, but it could … Continue reading

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Proposal Writing for Engineers

Following my presentation last week, an engineer friend pointed out that the biggest adjustment he faced with technical writing was learning to write proposals. For reasons that elude me, unless they’re required to take a technical writing class, college/university engineering … Continue reading

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Writing With Purpose

As part of my ongoing effort to respond to requests, today’s topic comes via my friend Kimberly, who suggested I blog about “Writing for a purpose. I’m generally bad at choosing a topic.” More specifically, she was seeking inputs on … Continue reading

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Why Don’t You Talk More About Technical Writing?

Since starting this blog in 2011, I’ve discussed the actual tasks of technical writing as well as a lot of the external (and internal) considerations that affect that writing. Some of you might be wondering if this really IS a … Continue reading

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