Category Archives: business writing

Positioning Your Business

Continuing with my observations from the Space Foundation workshop, today, I’ll be talking about establishing yourself as a small-business service provider. What follows will be a mix of the presenters’ thoughts and my own.

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Space Commerce Workshop Notes

Last week, I attended Destination: Bold Opportunity, an all-day workshop put on by the Space Foundation here in Orlando to teach small businesses how to work in the space business. I’ll be sharing some of my insights over the next few posts. … Continue reading

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Writing Differences Between the Non-Profit and For-Profit Worlds

Today’s post was suggested by my friend Susan, who asked, “What about the various differences or challenges of working public/private or profit/non-profit gigs?” Primarily, the two types of writing differ by process, collaboration, and style.

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Scope Creep and the Technical Writer

At the suggestion of my friend Susan, today I’ll be taking on the topic of scope creep. Most of the time, this is an engineering issue, such as when a NASA mission or piece of hardware starts out with one … Continue reading

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Just the Facts: Writing in a Customer Complaint Situation

Whether you have “writer” in your job title or not, writing factually and opinion-free about customers in complaint situations is an important professional skill. My first experience doing business writing for pay was in the hospitality industry, but it could … Continue reading

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