Category Archives: personal

Life in the Time of COVID

I can see a point–maybe 2-4 years from now–where I’ll need to put out an updated version of the Heroic Technical Writing book because it was written with the pre-COVID world in mind. As we creep up on the beginning of … Continue reading

Posted in clients, peers, personal, workplace | 1 Comment

Building Trust

As someone who’s established a reputation for being trustworthy, I suppose it’s not a big surprise that I was once assigned the task of writing a class titled “Building Trust.” While I’ll share a few of the insights from that … Continue reading

Posted in education, personal, philosophy, Uncategorized | Leave a comment

Wrapping Up 2021 and Preview of Coming Attractions for 2022

Greetings, all! After taking a few weeks off to rest and reflect, your friendly, neighborhood Heroic Technical Writer is back in action. One of the primary reasons I paused–aside from being busy–was simple burnout. I was often scrambling at the … Continue reading

Posted in audience, blogging, consulting, education, guest speaking, mentoring, personal, philosophy, reader response, technical writing, workplace | 1 Comment

Leave of Absence

Dear Heroic Tech Writing Readers: I will be taking a leave of absence from twice-a-week blogging for a brief spell—probably a month or two. The content won’t go away, and I’m still available to answer questions. I’m just backed up … Continue reading

Posted in blogging, personal | 2 Comments

7 Things to Work on As an Adult

Occasionally I’ll see a meme posted by one of my 50-something friends about what sorts of skills they wish young people “should be taught in high school” or the equivalent. Today I’ll take a shot at my answer, keeping a … Continue reading

Posted in careers, clients, management, Office Politics, peers, personal, Technology, workplace | Leave a comment