Category Archives: personal

Leave of Absence

Dear Heroic Tech Writing Readers: I will be taking a leave of absence from twice-a-week blogging for a brief spell—probably a month or two. The content won’t go away, and I’m still available to answer questions. I’m just backed up … Continue reading

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7 Things to Work on As an Adult

Occasionally I’ll see a meme posted by one of my 50-something friends about what sorts of skills they wish young people “should be taught in high school” or the equivalent. Today I’ll take a shot at my answer, keeping a … Continue reading

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Adventures in Customer Service: The Saga Continues

My friend and mentor D2 believes that “the universe will conspire to tell you what you need to do,” or words to that effect. On that score, this week the universe offered me yet another reason to write something about … Continue reading

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How Do You Trust?

Trusting others can be challenging, in your personal life and in the workplace on occasion. You find yourself wondering: does this person have an agenda? Will he throw me under the bus if a problem arises? Can I assign this … Continue reading

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Addictive Behavior and Your Work Life

Another Keeping Things Real post today. While I don’t make it a regular habit of talking about it on this blog, I admitted that I quit drinking a while back, a practice I still follow–643 days and counting. However, I … Continue reading

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