Category Archives: personal

Adventures in Customer Service: The Saga Continues

My friend and mentor D2 believes that “the universe will conspire to tell you what you need to do,” or words to that effect. On that score, this week the universe offered me yet another reason to write something about … Continue reading

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How Do You Trust?

Trusting others can be challenging, in your personal life and in the workplace on occasion. You find yourself wondering: does this person have an agenda? Will he throw me under the bus if a problem arises? Can I assign this … Continue reading

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Addictive Behavior and Your Work Life

Another Keeping Things Real post today. While I don’t make it a regular habit of talking about it on this blog, I admitted that I quit drinking a while back, a practice I still follow–643 days and counting. However, I … Continue reading

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Leadership Lessons from Evony

My online game playing continues. I do manage to learn useful things while frittering away hours of my free time. No, really! Today I’ll talk about where it’s taken me…figuratively speaking, of course (I spend a ridiculous amount of time … Continue reading

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Planning for the Long Term

Recently I’ve been interacting more with my older relatives: parents, aunts, uncles, etc.–and it occurs to me that I have yet another set of challenges awaiting me two to three decades from now. Today I’ll talk a little bit about … Continue reading

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