Category Archives: clients

Too Much, Too Late

I’ve lost track of the number of times I’ve written about customer service issues in the last month, but the various sagas are not over. This week Office Depot appeared again after I’d pretty much written them off. They keep … Continue reading

Posted in clients, management, personal, workplace | Tagged | Leave a comment

Customer Service Issues, Continued

Honestly, I hadn’t expected (or wanted) to discuss customer service multiple times this month (here and here), yet here I am again, offering a couple more anecdotes from my personal life to reflect on how customer service affects one’s business.

Posted in clients, personal, Technology, workplace | Tagged | Leave a comment

What’s the Catch?

“You don’t get something for nothing” and “An offer too good to be true” are terms you hear occasionally in the business world. They reflect a bit of cynical wisdom that is worth noting if you are a freelance technical … Continue reading

Posted in clients, consulting, freelancing, management, personal, philosophy, volunteering, workplace | Leave a comment

Home Hunting and Proposal Recaps

I put in a bid for a condominium last week only to have it rejected. It was disappointing because the place matched a lot of my must-haves for a home. Be that as it may, I can always get a … Continue reading

Posted in clients, personal, proposal writing, workplace | Leave a comment

Adventures in Meeting Minutes

Taking meeting minutes is one of the smaller tasks I handle, but it can provide an important record of business dealings within an organization or between one organization and another. However, it’s not always as easy as I like to … Continue reading

Posted in clients, documentation, documents, meetings, technical writing, workplace | Leave a comment