Category Archives: clients

Too Much, Too Late

Posted on September 16, 2021 by Bart Leahy

I’ve lost track of the number of times I’ve written about customer service issues in the last month, but the various sagas are not over. This week Office Depot appeared again after I’d pretty much written them off. They keep … Continue reading →

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Customer Service Issues, Continued

Posted on August 30, 2021 by Bart Leahy

Honestly, I hadn’t expected (or wanted) to discuss customer service multiple times this month (here and here), yet here I am again, offering a couple more anecdotes from my personal life to reflect on how customer service affects one’s business.

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What’s the Catch?

Posted on August 26, 2021 by Bart Leahy

“You don’t get something for nothing” and “An offer too good to be true” are terms you hear occasionally in the business world. They reflect a bit of cynical wisdom that is worth noting if you are a freelance technical … Continue reading →

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Home Hunting and Proposal Recaps

Posted on June 7, 2021 by Bart Leahy

I put in a bid for a condominium last week only to have it rejected. It was disappointing because the place matched a lot of my must-haves for a home. Be that as it may, I can always get a … Continue reading →

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Adventures in Meeting Minutes

Posted on June 3, 2021 by Bart Leahy

Taking meeting minutes is one of the smaller tasks I handle, but it can provide an important record of business dealings within an organization or between one organization and another. However, it’s not always as easy as I like to … Continue reading →

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