Category Archives: social media

Demonstrating Your Value

One of the sessions at the recent 2018 STC Summit was titled, “Communicate Your Value: How Analytics Can Transform Your Career.” This session was positioned at the last slot of the week before the concluding luncheon, so the presenter (Dustin Vaughn … Continue reading

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Characteristics of Formal and Informal Writing

I’m currently supporting a new corporate client that is serious, so to speak, about maintaining an informal in-house writing style. How serious? Their in-house style manual runs longer than 200 pages. They want to make certain anyone writing for them … Continue reading

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Reader Response: Moderating Website Comments

It’s been a busy month for mail and suggestions, but I try to respond to the messages I receive as soon as the next free blogging space. Today’s entry is written in response to a friend in Illinois who had … Continue reading

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Writing When Information is Scarce

I’ve written about research when there are plenty of sources to be had (here and here, for example), but occasionally I run into situations where publicly available information is hard to come by. What then?

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Generational Approaches to Technology

On Sunday night I was enjoying a meal with my father, bonus mom, and several friends of theirs when I made the “mistake” of checking my phone because it vibrated, indicating that I had an email. Soon thereafter, I was … Continue reading

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Read the–What Do You Mean, There’s No Manual?

A friend sent me an article about the ongoing demise of hardware and software documentation in the tech world. I have found this trend vexing because a) I have been paid to write tech manuals and b) I actually READ the frickin’ manual … Continue reading

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Making Corrections in Social Media

I won’t bore you with the tale that prompted this entry. Suffice to say, I’m not perfect. Odds are, you aren’t either. The question is, what do you do when you make an error in the unforgiving environment of social … Continue reading

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