Category Archives: reader response

How Can I Help You?

I put these calls out from time to time, and the offer still stands: I’m happy to take posting requests or answer questions on topics of interest to my readers. Intellectually honest fellow that I am, I won’t guarantee 100% … Continue reading

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Tech Writing Questions from a High School Robotics Team, Part 2

A year ago or so, my fiction-writing buddy Ciara Knight‘s high-school-aged son sent me some questions about my career as a professional technical communicator for his FIRST Robotics  competition. This year, the Eagle Robotics team is still at it, and they … Continue reading

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Reader Response: What Do You Do and How Do You Do It?

A colleague of mine who’s attending the University of Alabama-Huntsville sought to interview me as part of a classroom assignment. I do this from time to time, but that’s not the same as doing someone’s homework for them, in case … Continue reading

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Scope Creep and the Technical Writer

At the suggestion of my friend Susan, today I’ll be taking on the topic of scope creep. Most of the time, this is an engineering issue, such as when a NASA mission or piece of hardware starts out with one … Continue reading

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Reader Response: Liberal Arts as a Path to Information Development

I was clearing out my Heroic Technical Writing email this past Monday when I found a 2017 message from Nevin in Ireland (absurdly late–my apologies!). He shared with me two articles he’d written for Johnson Controls (here and here) about how … Continue reading

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