Category Archives: metrics

Writing and Distributing Surveys

As some of my regular readers might know, I tried to distribute a survey as part of my “Arts and Recreation on Mars” paper for Kepler Space Institute. The goal was to assess how people consumed/engaged with art or recreation … Continue reading

Posted in audience, education, metrics, reader response, social media | 2 Comments

Continuous Improvement for the Writer

I was rambling on in my personal blog about self-improvement, and after some thought I realized that I could find a way to tie that blog to tech writing. Businesses talk a lot about “continuous improvement,” but it’s often difficult … Continue reading

Posted in business writing, graphics, management, meetings, metrics, proposal writing, Technology, workplace | Leave a comment

Estimating Labor Hours

“Mr. Scott, have you always multiplied your repair estimates by a factor of 4?” “Of course, sir. How else can I maintain my reputation as a miracle worker?” —Star Trek III: The Search for Spock

Posted in documents, editing, metrics, workplace | Tagged , , | Leave a comment

Metrics As a Side Project

In a couple of jobs I’ve had, I’ve ended up volunteering for work and finding myself getting a somewhat thankless task: collecting departmental metrics. I also got a chance to cowrite a class on training evaluation, which included more metrics. … Continue reading

Posted in metrics, technical writing, Uncategorized, workplace | 1 Comment