Category Archives: documentation

Reader Response: Structuring Complex Instructions

Today’s post is a response to an instructor friend’s response to my call for topics (Reminder: I’ll take them from strangers, too!). Jane’s initial question was: “Do you have anything on there on how to structure complex sets of instructions?” … Continue reading

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In Case of Emergency

I had a scare recently with my parents (potentially) having the COVID virus. Bonus Mom was in the hospital and Dad I had to keep an eye on. While it turned out to be a false alarm, it got me … Continue reading

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Read the Frickin’ Manual…Carefully

When a man reaches a certain age, he is encouraged by his doctor to get an exam that requires a camera inserted in his backside to check for prostate cancer, among other things. Alas, I’ve reached that age. There are … Continue reading

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Are You Really Doing “Heroic” Technical Writing?

It occurs to me as I get older that I’ve made my career doing rather boring, out-of-the-way, bureaucratic work: answering complaint letters, developing internal training programs, developing spreadsheets, writing proposals, editing engineering reports, and so forth. None of those are … Continue reading

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It’s Getting Kind of Haptic: Technical Writing in the Age of Tactile Interfaces

Recently I went to the Secrets of the Empire virtual reality (VR) experience (you can read about that here). It was a game environment mixing VR and physical elements. While there was a brief script introducing this team-based, first-person-shooter game, for … Continue reading

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