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Category Archives: audience
Interview Questions: Caroline G, University of Limerick Student
A while back, I got a request from a student at the University of Limerick (Ireland) who wanted to interview me for her class. The magic of Zoom allowed this to happen. We were constrained by a time limit, so … Continue reading
Posted in audience, blogging, careers, clients, consulting, documentation, documents, editing, education, freelancing, graphics, interviews, job hunting, marketing, peers, research, technical writing, workplace
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Wrapping Up 2021 and Preview of Coming Attractions for 2022
Greetings, all! After taking a few weeks off to rest and reflect, your friendly, neighborhood Heroic Technical Writer is back in action. One of the primary reasons I paused–aside from being busy–was simple burnout. I was often scrambling at the … Continue reading
Guest Speaking: Senior Practicum
I again had the pleasure of speaking to a group of Marika Siegel‘s senior-level technical writing students at Michigan Tech University. They sent me a list of excellent questions in advance related to tech writing in general, job hunting, and … Continue reading
Customer Service Follow-Up
After I posted my rant about customer service last week, I decided to Twitter-shame the two companies involved. I didn’t hit Spectrum too hard, but Office Depot? Yeah, they got zinged, and much to my surprise, they responded. Today I’ll … Continue reading
Writing and Distributing Surveys
As some of my regular readers might know, I tried to distribute a survey as part of my “Arts and Recreation on Mars” paper for Kepler Space Institute. The goal was to assess how people consumed/engaged with art or recreation … Continue reading
Posted in audience, education, metrics, reader response, social media
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