Category Archives: workplace

Life in the Time of COVID

I can see a point–maybe 2-4 years from now–where I’ll need to put out an updated version of the Heroic Technical Writing book because it was written with the pre-COVID world in mind. As we creep up on the beginning of … Continue reading

Posted in clients, peers, personal, workplace | 1 Comment

Wrapping Up 2021 and Preview of Coming Attractions for 2022

Greetings, all! After taking a few weeks off to rest and reflect, your friendly, neighborhood Heroic Technical Writer is back in action. One of the primary reasons I paused–aside from being busy–was simple burnout. I was often scrambling at the … Continue reading

Posted in audience, blogging, consulting, education, guest speaking, mentoring, personal, philosophy, reader response, technical writing, workplace | 1 Comment

Editing Someone Else’s Book

This past week I picked up a new customer. A mutual friend referred this gentleman to me as a potential editor for the book he wanted to write. Thanks to a mix of my own experience working with clients and … Continue reading

Posted in book writing, clients, consulting, editing, freelancing, workplace | Leave a comment

7 Things to Work on As an Adult

Occasionally I’ll see a meme posted by one of my 50-something friends about what sorts of skills they wish young people “should be taught in high school” or the equivalent. Today I’ll take a shot at my answer, keeping a … Continue reading

Posted in careers, clients, management, Office Politics, peers, personal, Technology, workplace | Leave a comment

Adventures in Customer Service: The Saga Continues

My friend and mentor D2 believes that “the universe will conspire to tell you what you need to do,” or words to that effect. On that score, this week the universe offered me yet another reason to write something about … Continue reading

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