Search Results for: network

Sorting Out Conflicting Regulations, Revisited

Back in May, I posted an entry ranting about the conflicting regulations related to COVID-19 screening for my vacation. I’m now back from that vacation and thought I’d post a follow-up entry. There was more drama…some of it easily preventable, … Continue reading

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Where You Stand Depends on Where You Sit Part 2

This is a follow-up riff to last week’s post about how the tech writer’s perspective on an industry changes depending on which company they work for. Today I’ll bring that down to a more local level. It is also true … Continue reading

Posted in clients, management, Office Politics, technical writing, Technology, workplace | Leave a comment

Follow-Up and Why It Matters

Follow-up: I’ve talked about this before. Having spent 18 years of my life working in retail and hospitality, I’ve got more than a few opinions on customer service performed badly. Unfortunately, I’ve also found a lot of experiences that spurred … Continue reading

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Proposal Style Sheets

I’m in the midst of another client proposal this month, so there might be a couple proposal-related posts. Nothing wrong with that: it’s a great way for tech writers to earn a steady income and grow their business network. Today’s … Continue reading

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Life in the Time of COVID

I can see a point–maybe 2-4 years from now–where I’ll need to put out an updated version of the Heroic Technical Writing book because it was written with the pre-COVID world in mind. As we creep up on the beginning of … Continue reading

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