Category Archives: documents

Marketing Language in Proposal Writing

Proposals are marketing documents. This should be something everyone knows, but you’d be surprised how often that knowledge doesn’t result in effective marketing language in a proposal. Below are some thoughts on how to ensure that your proposal readers are … Continue reading

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Finding the Information You Need: The Magic of Keywords

I have a friend at NASA who is terrified of the way I use a computer. He’s convinced I’m a member of the Borg collective because of the speed with which I find information on the internet. And while I … Continue reading

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Car Repairs and the Design of Documents

I’m sitting in the waiting room of the local Honda dealership, waiting a few patient hours for the mechanics to fix the alignment on my Accord and replace all four tires. I’m about to launch into a complaint about my … Continue reading

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Playing Nicely With Subject Matter Experts

I gave this talk today at the 2013 STC Rocket City Technical Communication Conference. Perhaps it will be of some use to you.

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Presentation Writing Tips

This will cover verbal presentations without the use of PowerPoint or some other electronic slide software. However, I might bring in a few thoughts about that as well, learned how, class? That’s right: the hard way. With any luck, someone … Continue reading

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