Tag Archives: SMEs

In Defense of Being Older

I read a lot in various tech blogs how the young–for me, that’s Millennials and younger–have an advantage over anyone older because they’re more tech-savvy. You know what? They’re right. My mom and dad use their computers for email and … Continue reading

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Playing Nicely With Subject Matter Experts

I gave this talk today at the 2013 STC Rocket City Technical Communication Conference. Perhaps it will be of some use to you.

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