Tag Archives: usability

Service Review: Hello Fresh

Posted on February 13, 2020 by

Someone in the reading audience is probably asking, “How on EARTH can a review of a meal delivery service relate to technical writing?” To which I would say: 1) You know me by now, I’ll find a way; and 2) … Continue reading →

Quote | Posted on February 13, 2020 by | Tagged , | Leave a comment

Car Repairs and the Design of Documents

Posted on October 1, 2014 by

I’m sitting in the waiting room of the local Honda dealership, waiting a few patient hours for the mechanics to fix the alignment on my Accord and replace all four tires. I’m about to launch into a complaint about my … Continue reading →

Posted in audience, documentation, documents, engineering, personal | Tagged , | Leave a comment

Website Usability

Posted on January 9, 2012 by

I have already written a great deal about print document usability here, and for the most part the guidelines I suggested there also apply to reading on the web. People still read top to bottom, left to right (at least … Continue reading →

Posted in audience, documents, engineering, technical writing | Tagged , , , , | 4 Comments