Monthly Archives: January 2022

Which Research Sources Should You Use, Part 2?

Last week, I delved into using resources on the job, focusing primarily on numbers of sources you might use on a given work assignment. Today, I’ll discuss the actual types of research sources you’re most likely to encounter on the … Continue reading

Posted in documentation, interviews, marketing, meetings, research, workplace | Leave a comment

Which Research Sources Should You Use?

I’ve talked about research a few times on this page, but today I thought I’d talk about a more concrete problem, specifically, “If I’m in a work situation, which sources do I use in specific circumstances?” The weasel-word answer, unfortunately, … Continue reading

Posted in book writing, business writing, documents, instructional design, interviews, proposal writing, research, technical writing | Leave a comment

Life in the Time of COVID

I can see a point–maybe 2-4 years from now–where I’ll need to put out an updated version of the Heroic Technical Writing book because it was written with the pre-COVID world in mind. As we creep up on the beginning of … Continue reading

Posted in clients, peers, personal, workplace | 1 Comment

Building Trust

As someone who’s established a reputation for being trustworthy, I suppose it’s not a big surprise that I was once assigned the task of writing a class titled “Building Trust.” While I’ll share a few of the insights from that … Continue reading

Posted in education, personal, philosophy, Uncategorized | Leave a comment