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Monthly Archives: March 2019
The Tech Writer’s Proposal Survival Guide
In response to my friend Erin’s comment that she was having trouble navigating an RFI (Request for Information), I thought I’d pass along the most useful posts related to the task. And because it’s a nice way to help you, … Continue reading
Posted in personal, proposal writing
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Is Technical Writing FUN? Part 2
I had fun last week sharing some of my “Best of Tech Writing” field trips as a way to show how technical writing can be fun. However, as I was reading the post again Thursday morning, I realized that I … Continue reading
Posted in careers, personal, technical writing
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Reader Response: Is Technical Writing FUN?
In going back through the “On This Day” feature on my Facebook page, I discovered that I’d forgotten to respond to a suggestion from my mentor Dede (D2) that I talk about things that are fun or eye-popping about technical … Continue reading
Posted in peers, personal, reader response, travel, workplace
Tagged office field trips
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When to Be Quiet, When to Speak Up
I freely confess that my biggest problems on the job have likely been the result of my own big mouth. Not as often as when I was in my twenties, but I still make mistakes occasionally. Other times I’ve screwed … Continue reading
Posted in personal, philosophy, workplace
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Customer Service with a Smile
My formative experiences in the working world were Osco Drug, where I worked as a clerk through high school and college, and the Walt Disney World Resort, where I worked in a variety of positions until my early 30s. Both … Continue reading