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Category Archives: clients
Adventures in Customer Service: The Saga Continues
My friend and mentor D2 believes that “the universe will conspire to tell you what you need to do,” or words to that effect. On that score, this week the universe offered me yet another reason to write something about … Continue reading
Too Much, Too Late
I’ve lost track of the number of times I’ve written about customer service issues in the last month, but the various sagas are not over. This week Office Depot appeared again after I’d pretty much written them off. They keep … Continue reading
Customer Service Issues, Continued
Honestly, I hadn’t expected (or wanted) to discuss customer service multiple times this month (here and here), yet here I am again, offering a couple more anecdotes from my personal life to reflect on how customer service affects one’s business.
What’s the Catch?
“You don’t get something for nothing” and “An offer too good to be true” are terms you hear occasionally in the business world. They reflect a bit of cynical wisdom that is worth noting if you are a freelance technical … Continue reading
Posted in clients, consulting, freelancing, management, personal, philosophy, volunteering, workplace
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Home Hunting and Proposal Recaps
I put in a bid for a condominium last week only to have it rejected. It was disappointing because the place matched a lot of my must-haves for a home. Be that as it may, I can always get a … Continue reading
Posted in clients, personal, proposal writing, workplace
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