Category Archives: business writing

What IS Technical Communication, Anyway?

In response to a comment from my friend David on my Monday post, I thought I’d take a little time to explain what I mean by technical writing (or, more broadly, technical communication). It might seem like a straightforward proposition, … Continue reading

Posted in advocacy, business writing, technical writing | 1 Comment

How to Decipher Government Solicitations

One of the first (and sometimes biggest) headaches a proposal writer can face even before  sitting down to write is figuring out the format of the proposal. This might sound trivial, but the government–and contracting businesses–bounce noncompliant proposals all the … Continue reading

Posted in business writing, proposal writing | 1 Comment

Writing Bios

This post is a narrative version of a presentation I gave at ScribbleSpace on December 4, the original title of which was “Boost Your Online Bio to Create Your Personal Brand.”

Posted in audience, blogging, business writing, marketing, personal, presentations, proposal writing | Tagged | Leave a comment

How to Respond to Complaint Letters

Yesterday I had the opportunity to be a virtual “guest speaker” for a technical writing class at Iowa State University. In the follow-up discussions with the professor, I was asked additional questions about answering guest letters for the Walt Disney … Continue reading

Posted in business writing | Tagged , , | 1 Comment