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Category Archives: documents
How Do You Approach a New Topic?
You’ve just been presented with a new and off-the-wall topic compared to your usual content. What’s off-the-wall? It’s what happens when you were hired to write technical documentation and you’re suddenly asked to write a formal letter on behalf of … Continue reading
Usability and the Craft of Technical Communication
I would be remiss if I didn’t address the topic of usability. I say this mostly because it was and is a personal crusade of Karla Kitalong, my thesis advisor at University of Central Florida (now at Michigan Tech), and … Continue reading
Posted in audience, documents, technical writing
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The Two Most Important Questions
If I get a weird assignment–scratch that, when I get a weird assignment, it usually means I’m being asked to write something with no exact parameters. How long is it? What is the content? Where do I get the information? … Continue reading
Posted in documents, technical writing
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